Fuse asks TIGI hairdressers to share their thoughts and experiences, one week after reopening their salons.
“Okey Doke hairdresser buddies, you’ve been asking so I’m telling. Here’s s how things have been since reopening…
Damn, I missed doing hair! I missed my co-workers, I missed my clients, I missed my craft.
Yes, it’s different! A LOT DIFFERENT. Initially I was worried that the environment would feel cold and transactional without waiting areas and magazines and hugs and cups of coffee. But it isn’t. It turns out that the only thing clients really care about is their hair and their hairdresser, the rest doesn’t matter.
Wearing a mask all day SUCKS! And everyone in the medical field will tell you the same thing. The upside is that I get to continue to do what I love, and I know I won’t be wearing a mask behind the chair forever. Drink lots of water. Smile with your eyes.
Allow yourself extra time… for everything. I have been arriving at the salon 30+ minutes before my first appointment and staying 30+ minutes after my last client leaves. I have also added 15 minutes to each appointment just to make sure I have enough time to clean and sanitize between clients.
I am currently NOT offering blow dry services and I am limiting time at the shampoo bowl. This is just where my comfort level is at this moment in time.
"Wearing a mask all day SUCKS! The upside is that I get to continue to do what I love, and I know I won’t be wearing [it] forever."
Becky Grace Knight
All humans in the building wear masks the entire time they are here. Clients are not removing masks at the shampoo bowl, they leave them on as we place colour at the hairline, they are on 100% of the time (and yes you can detail your clients’ hairline while they are wearing a mask. Trust me)
Invest in a comfortable mask for yourself with replaceable N95 filters. Comfortable is different for everyone, but I found one that works well for me. Is it cute? NOPE. But this is about health and safety, not cute.
This is the time when hairdressers, salon owners, business owners, and HUMANS need to come together to help each other.”
“We hairdressers are like chameleons. My team and I are taking the current situation as best we can: with humour, but at the same time we are looking after our guests with precision, professionalism and passion.
For sure wearing our masks is an unwelcome change and severely restricts us, but they are necessary at the moment, so we have to accept them. And from my perspective we’re doing everything we can to hopefully put an end to this time, with its consuming regulations and service killers, as soon as we possibly can.”
Marco Macheiner normally spends his working hours looking after Austrian celebrities. Now he’s back in his salon after the Lockdown in Austria ended, adapting his work to the ’new normal’. Nevertheless, the celebs have been quick to return to him including Austrian singer/songwriter, Wolfgang Ambros, (pictured here with him) who was one of his first clients.
“Our first ’After Shut Down’ clients are out and happy! Yes, the regulations seem hard, but I know we’ll quickly get used to them and the more consistently we all adhere to these regulations, the faster we will be able to lift them again. So, it’s a problem worth suffering in the short term, I am quite sure of that!”
“It’s been a FULL HOUSE!
And that’s the positive way of thinking for the whole Sosio Romano team. The ongoing active communication we had maintained with our clients definitely made it easier for us to get started again.
The wellness effect has been taken away from us, but we are trying to maintain our humour and that’s allowed us to master the situation very well!”
“It wasn’t just us, but also our customers, who couldn’t wait for our salon to reopen and after 6 weeks many of our clients urgently needed a new haircut or a colour!
By the end of our first week in business, we have got used to wearing a mask all the time, in fact some people have even commented that we looked stylish!!
Fortunately, we have the space to spread our clients over two floors, otherwise it would certainly have given us a problem due to the required minimum distances. And we have been very busy. In fact, at the moment we can hardly manage the countless requests for appointments! But with all the complications and difficulties we are having to face, at least that is making us happy!”